Terms and Conditions

Last Updated and Effective as of October 1, 2022

Please read these Terms & Conditions carefully before you start to use https://www.drbuttler.com/ (the “Site). This Site is owned and operated by Northwest Natural Medicine LLC doing business as Dr. Buttler (“Dr. Buttler”, “we,” “our,” or “us”). The terms “you” or “yours” refer to the user of our Site. 

By visiting, using, viewing, or accessing the Site, and/or any content contained on, accessible through or downloadable through this Site, whether available for free or by purchase, purchasing products from our Site, or otherwise signing up to receive any of Dr. Buttler’s emails, newsletter, social media posts or content, you are voluntarily agreeing to these Terms & Conditions including those additional terms and conditions and policies referenced herein and/or available by hyperlink on our Site including our Privacy Policy, our Return Policy, our Shipping Policy and our Subscription Policy, and you are accepting and agreeing to be bound by and abide by them. 

Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products to you.

You must be eighteen (18) years old and have the legal ability to agree to these Terms & Conditions; thus, if you are under the age of eighteen (18) or if you do not agree to these Terms & Conditions, you must not access or use the Site.

SECTION 1 – GENERAL CONDITIONS

Our Site is hosted on Shopify. Please also review our Privacy Policy, Return Policy, Shipping Policy, and Subscription Policy, which are incorporated by reference into these Terms & Conditions. If you have any questions about any of these Terms & Conditions, please contact us at getwell[at]nwnaturalmedicine.com before using this Site.

ARBITRATION NOTICE: Except for certain types of disputes described in the “Dispute Resolution and Arbitration; Class Action Waiver” section below, you agree that all disputes between you and us with regard to these Terms & Conditions and your use of the Site will be resolved by binding, individual arbitration, and you waive your right to participate in a class action lawsuit or class-wide arbitration.

We reserve our right to change, modify or update these Terms & Conditions at any time in our sole discretion, in which case we’ll update the Effective Date of the Terms & Conditions located at the top of this page to reflect the date of the changes. All changes are effective immediately when we post them and apply to all access to and use of the Site and its contents, products, and services thereafter. By continuing to use the Site after we post any such changes, you accept and agree to be bound by the Terms & Conditions as modified, so please check these Terms & Conditions from time to time to be aware of any modifications.

Dr. Buttler reserves the right to refuse service, terminate accounts or cancel orders in our discretion without limitation.  

SECTION 2 – MEDICAL DISCLAIMER (NO MEDICAL ADVICE)

the information CONTAINED on this Site is PROVIDED for GENERAL educational and informational purposes only and is NOT intended as, and must not be understood or construed as, MEDICAL OR HEALTHCARE ADVICE, TREATMENT OR INSTRUCTIONS.

While we may offer products on the site that are classified as dietary supplements products by the FDA, we do not market or sell such products for the purposes of diagnosing, treating, curing or preventing any disease or medical condition. WE MAKE NO MEDICAL CLAIMS AS TO THE BENEFITS OF ANY PRODUCTS, SERVICES, OR CONTENT PRESENTED, OFFERED OR REPRESENTED IN ANY WAY. We do not recommend any particular form of medical treatment or that persons manage their own health problems without the advice of a licensed healthcare practitioner. 

YOU SHOULD NOT RELY ON INFORMATION ON THIS SITE AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT from a licensed healthcare provider.  If you suspect you have a medical problem, or IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, please promptly call or see your healthcare practitioner. YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER LICENSED HEALTHCARE PROFESSIONAL ABOUT YOUR INDIVIDUAL SITUATION. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTHCARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ ON THIS SITE. THE USE OF ANY INFORMATION PROVIDED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

YOU SHOULD ALWAYS CONSULT YOUR PHYSICIAN OR A LICENSED HEALTHCARE PROFESSIONAL BEFORE TAKING ANY DIETARY, NUTRITIONAL OR HERBAL SUPPLEMENT, OR USING ANY PRODUCT FOR ANY HEALTH PROBLEM. IN ADDITION, Before using any products offered on this site, carefully read all labels and follow all directions and cautions that accompany the products.

USE OF THE INFORMATION PROVIDED ON THE SITE OR USE OF ANY PRODUCTS PURCHASED FROM OUR SITE DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT RELATIONSHIP BETWEEN YOU AND DR. BUTTLER. 

INFORMATION AND STATEMENTS REGARDING DIETARY SUPPLEMENTS ON THIS SITE HAVE NOT BEEN EVALUATED BY THE U.S. FOOD AND DRUG ADMINISTRATION, AND THE PRODUCTS SOLD ON THIS SITE ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE.

WE ARE NOT RESPONSIBLE FOR ANY ADVERSE REACTION YOU MAY HAVE FROM USING THE PRODUCTS OR TO ANY INGREDIENT CONTAINED IN THE PRODUCTS SOLD ON THIS SITE.  PLEASE CHECK THE LIST OF INGREDIENTS FOR ANY KNOWN SENSITIVITIES OR ALLERGIES YOU HAVE. IF YOU HAVE A SENSITIVITY OR ALLERGY TO ANY INGREDIENT(S) IDENTIFIED, DO NOT USE THE PRODUCT. WHEN IN DOUBT PLEASE CONSULT YOUR PHYSICIAN OR OTHER QUALIFIED HEALTHCARE PROVIDER.

SECTION 3 - Purchases terms 

All purchases of products through this Site are governed by these Terms & Conditions. We may have separate terms for specific products and services, and in such case your purchase will be governed by the additional terms in addition to these Terms & Conditions.  

Pricing and Availability

We reserve the right to change the prices posted on this Site as we may determine in our sole discretion at any time. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. All prices posted on the Site are shown in U.S. dollars and do not include applicable taxes or shipping and handling. Taxes and shipping and handling will be added to your order total at checkout and will be itemized in your shopping cart and in your order confirmation email. 

All orders of our products are subject to availability, and we reserve the right to impose quantity limits on any order, to reject all or part of an order, to discontinue offering certain products, and to substitute products (including, but not limited to, specific ingredients or entire items) without prior notice. We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.  

We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a product or service.

We have made every effort to display as accurately as possible the colors and images of our products that appear on our Site. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Dr. Buttler shall have the right to refuse or cancel any orders placed for product listed at the incorrect price, whether or not the order has been confirmed and your credit card or debit card charged. If your credit card or debit card has already been charged for the purchase and your order is canceled, Dr. Buttler will promptly issue a credit to your credit card or debit card account in the amount of the charge.

Shipping and Taxes

Please see our Shipping Policy for further details.

At this time, we only ship within the United States, including Alaska and Hawaii.

We will arrange for shipment of the products to you via USPS. You will pay all shipping and handling charges shown on the checkout page.

We reserve the right to increase, decrease, add, or eliminate shipping and handling charges from time to time, but we will provide notice of the charges applicable to you before you make your purchase. 

We are not responsible for the validation of the address provided at checkout; you are responsible for ensuring that you have provided the correct delivery address. We will not provide a refund or replacement order for address errors provided at checkout.

Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

We will collect applicable sales tax on all products shipped to all jurisdictions for which we determine we have a duty to collect sales tax. If an item is subject to sales tax, you agree that the amount of taxes shown at checkout may be adjusted. Several factors may cause this, such as variances between processor programs and changes in tax rates. You are responsible for sales and all other taxes associated with your order, however designated, except for our franchise taxes and taxes on our net income. If applicable, a separate charge for taxes will be shown on the checkout page.

Payment and Billing Information

By providing a credit card or other payment method that we accept on this Site, you represent and warrant that you are the valid owner or an authorized user of the designated payment method and that you authorize us and our third-party payment processor, if any, to charge your payment method for the amount of your order (including any applicable taxes, shipping and other charges). You also warrant that the payment information you provide is true, correct and complete and that charges incurred by you will be honored by your credit card company.

You agree to provide current, complete, and accurate purchase and account information for all purchases made from our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You agree to use the Site and to purchase products and services through the Site for legitimate, non-commercial purposes only. You agree to only purchase products for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

Payment is due prior to shipment of products.  At checkout, you will be required to provide your payment and shipping information.  A receipt will be emailed to the email address you provide during your checkout process.

If the payment method cannot be verified, is invalid, or is otherwise not acceptable, your order may be suspended or cancelled, and we reserve the right to immediately either suspend or terminate your access and account, thereby terminating all our obligations hereunder. You must resolve any problem we encounter in order to proceed with your order. In the event you want to change or update payment information associated with your account, you can do so at any time by logging into your account and editing your payment information.

SECTION 4 – RETURNS AND REFUNDS

Please see our Return Policy for complete details. 

Returns are only accepted for items purchased on this Site in accordance with the Return Policy. To obtain further return information or to arrange to return your item please contact us at getwell[at]nwnaturalmedicine.com.

SECTION 5 – NO RESALE 

Resale of Dr. Buttler products is strictly prohibited. You are not permitted to resell or otherwise use the products for commercial purposes. The products made available on the Site are intended for personal use only.

SECTION 6 – SUBSCRIPTION POLICY 

Subscriptions allow you to have recurring orders (repeat deliveries) of your favorite Dr. Buttler products shipped to you automatically on the delivery schedule and frequency of your choice. This means that you select how often you would like your products shipped to you and we take care of the rest. The delivery frequency and items in the order can be set by the customer and changed from your Dr. Buttler account.

Your payment details will be stored securely, and you will be charged each time a shipment is initiated based on your subscription schedule at our then-current price for such products plus applicable taxes and shipping and handling until you cancel. 

Your subscription will continue, and your payment method on file will be automatically charged based on your selected subscription schedule, until you change or cancel your subscription. Your credit card will be charged the price indicated on our Site the day of the shipment.

We reserve the right to adjust our prices as we may determine in our sole discretion, at any time; provided, however, that if we change the amounts or other charges associated with your subscription, we will provide advance notice of such changes. We will not, however, be able to notify you of changes in any applicable taxes. The shipment of products, as applicable, to you after our delivery of such notice will confirm your acceptance of such changes, unless you cancel your subscription in accordance with the cancellation policies set forth herein prior to shipment.

Cancellation Policy: Your subscription will automatically renew until you cancel. You can cancel or modify your subscription at any time through your Dr. Buttler account; however, you must cancel at least five (5) business days prior to your next shipment date in order to avoid the next shipment. If you cancel or modify your subscription less than five (5) business days prior to your next shipment, you will receive the next shipment and your payment method on file will be charged. You will be responsible for all charges (including shipping and any applicable taxes) incurred prior to the modification or cancellation of your subscription. Your modification and cancellation will take effect thereafter. 

We may use a third-party payment vendor to process your payment of subscription fees. You warrant and represent that you are the valid owner or an authorized user, of the credit card or other payment card and that all information you provide is accurate. 

By purchasing a subscription, you expressly acknowledge and agree that we or our third-party payment processor is authorized to automatically charge your payment method on file now, and again at the beginning of any subsequent subscription period, without further notice to you for as long as your subscription continues. You agree that we may either terminate or suspend your subscription for any reason at any time in our sole discretion.

You acknowledge that the amount billed may vary due to changes in applicable taxes or other charges, and you authorize us (or our third-party payment processor) to charge your payment method for the corresponding amount.

Your right to access the Dr. Buttler account or receive continued subscription products is conditional upon our receipt of payment of the associated fees. If payment cannot be charged to your credit card or if a charge is refunded for any reason, we reserve the right to immediately either suspend or terminate your access and account, thereby terminating all our obligations hereunder. You can update your payment method on your Dr. Buttler account. 

SECTION 7 – ACCOUNTS AND PASSWORDS

You will need to create an account with a username and password for your purchases and subscriptions through the Dr. Buttler Site. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

SECTION 8 – INTELLECTUAL PROPERTY RIGHTS

This Site includes materials protected by intellectual property laws, including but not limited to written text including blogs, logos, photos, videos, art, designs and graphics.  When you access the Site or access or purchase any of its contents, products or services, Dr. Buttler is granting you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Site and its content, for your own personal, non-commercial use and NOT for your business or commercial use or in any way that earns you money, unless you get written permission from the owner of Dr. Buttler that you may do so. 

This means that when you access the Site or any contents on or available through the Site, you agree that you will only use them for your individual, personal and noncommercial purposes, and you will NOT copy, duplicate, share, republish, reproduce, display, distribute, modify, sell, resell, or otherwise use any material from or portion of this Site for any commercial purposes or any other purpose without express written permission from Dr. Buttler. Any reproduction or unauthorized use of any materials found on this Site shall constitute infringement and theft and could result in criminal or civil penalties.

You agree and understand that you do NOT acquire any ownership rights in the Site content by your use of the Site or its content, and we do not grant you any licenses, express or implied, to the intellectual property of Dr. Buttler or our licensors, as applicable, unless expressly authorized. Furthermore, you agree and understand that you are not permitted to delete or alter any proprietary rights or attribution notices on or in the Site or any of its contents, products or services such as the copyright notice © or trademark notice such as TM or ®. 

Any trademarks, taglines, and logos displayed on the Site are trademarks belonging to Dr. Buttler. Any trademarks reproduced on this Site, which are not the property of, or are licensed to Dr. Buttler, are the property of their respective owners. Any use, including framing, meta tags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without Dr. Buttler’s express written consent.

SECTION 9 - No Unlawful or Prohibited Use or Conduct

As a condition of your use of the Site and its contents, you agree to use the Site and its contents only for lawful, legitimate, non-commercial purposes and that you will NOT use the Site its contents for any purpose that is illegal, false, fraudulent or prohibited by these Terms & Conditions. You agree that you will NOT use and understand that you are strictly forbidden from using the Site or its contents in any of the following ways: 

• In any manner that could damage, disable, overburden, or impair the Site or its contents or interfere with any other party’s use and enjoyment of the Site, its contents;
• To conduct or carry out any unlawful, illegal, fraudulent or harmful activity or conduct activity with any such purpose; 
• To send any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene, menacing, threatening, objectionable, invasive of privacy, in breach of confidence, infringing of any intellectual property rights, or that may otherwise injure others;
• To send, negatively impact, or infect our Site or its contents with software viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware;
• To send or infect our Site or its with software viruses or any other similar computer code designed to commercially solicit, or send chain letters, mass mailings or any spam, whether intended or not;
• To impersonate any third party or otherwise mislead as to the origin of your contributions;
• To reproduce, duplicate, copy or resell any part of our Site or its contents in a way that is not in compliance with these Terms & Conditions or any other applicable terms of use to which you have agreed or any other agreement you have with us. 
• To transmit, send or deliver unsolicited communications or for other marketing or advertising purposes.
• To systematically or automatically collect data from this Site.

Dr. Buttler may, without notice, refuse access to the Site, in whole or part, to any person that fails to comply with these Terms & Conditions.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. 

SECTION 11 – ELECTRONIC COMMUNICATIONS

We would be pleased to communicate with you electronically, and there may be various places on this Site that provide you the ability to send an electronic communication to Dr. Buttler such as a contract form. As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court or other legal order.

When communicating with us, please do not send us any sensitive information, including your medical prescriptions, diagnosis or treatment.  We do not provide any medical advice. Always consult with your healthcare practitioner prior to taking any dietary, nutritional or herbal supplements or using any product for any health problem. 

SECTION 12 - Links to Third-Party Websites, Services or Social Media 

The Site may contain links to third-party or social media sites (“Linked Websites”). The Linked Websites are not under the control of Dr. Buttler, and Dr. Buttler is not responsible or liable for any content of any Linked Website, including without limitation any link contained in a Linked Website or actions taken by the Linked Websites. These links are provided for your convenience to provide further information and to allow you to visit other website(s) or social media sites that you may find of interest. While Dr. Buttler only provides Linked Websites that it believes in and trusts, the inclusion of any link does not imply endorsement by Dr. Buttler of the views, opinions, facts, advice or statements in such Linked Websites or any association with its operators. Although Dr. Buttler may provide these links, it is your responsibility to fully research such third parties before entering into any transaction or relationship with them. Dr. Buttler has no control over the contents, actions or functionality of the Linked Websites and is not responsible for any loss, damage, or otherwise that may arise from your use of any Linked Website. It is your responsibility to review the terms and conditions and privacy policies of the Linked Websites to confirm that you understand and agree with those policies. Likewise, if our Site is linked or referenced in someone else’s website or social media, we are not liable for any information provided on or through their website or social media as it is not under our control in any way whatsoever. 

SECTION 13 - No Guarantees and Testimonials Disclaimer

You agree that Dr. Buttler has not made any promises or guarantees about the results of taking any products sold on this Site. You also recognize that prior results do not guarantee a similar outcome.  At various places on this Site, you may find testimonials from customers of Dr. Buttler products. Although these testimonials are truthful statements by real people, they do not guarantee or promise in any way that you might achieve the same outcome.

In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

The people giving testimonials and consumer stories appearing on Dr. Buttler platforms and social media may have been compensated with free products or discounts for use of their experiences.

Testimonials and consumer stories appearing on Dr. Buttler platforms are received in various forms via a variety of submission methods. The testimonials and consumer stories reflect the real-life experiences and opinions of individuals who used our products and/or services. However, individual results may vary, and results may not be typical. We do not claim, nor should the reader assume, that any individual experience recounted is typical or representative of what any other consumer might experience. Testimonials and consumer stories are not necessarily representative of what anyone else using our products and/or services may experience. Results may vary depending on a multitude of factors, including: age, gender, physical condition, exercise routine, concomitant products used, health history, lifestyle and diet.

The testimonials and consumer stories displayed are given verbatim except for grammatical or typing error corrections. Some testimonials or consumer stories may have been edited for clarity or shortened in cases where the original testimonial included extraneous information of no relevance to the general public. Dr. Buttler is not responsible for the opinions or comments posted on Dr. Buttler platforms and social media, and does not necessarily share the opinions, views or commentary of postings on Dr. Buttler platforms and social media. All opinions expressed are strictly the views of the poster or reviewer.

Testimonials and consumer stories on Dr. Buttler platforms and social media are not intended, nor should they be construed, to diagnose, treat, cure, mitigate or prevent any disease. To the contrary, our products are not intended to diagnose, treat, cure, or prevent any disease. Information provided by Dr. Buttler platforms and social media is not a substitute for individual medical advice. Statements made on Dr. Buttler platforms and social media have not been evaluated by the U.S. Food and Drug Administration.

SECTION 14 - User’s Personal Responsibility and Assumption of Risk

We have done our best to ensure that the Site and its contents provide valuable information, but we cannot guarantee the accuracy of such information. Neither Dr. Buttler nor any of its owners, officers, directors, employees, or contractors are responsible for any errors or omissions on or in this Site or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

YOU ASSUME ALL RISK OF USING THE SITE AND THE PRODUCTS AND SERVICES OFFERED ON THE SITE. By accessing this Site and its contents in any way you accept personal responsibility for the results of your actions. Dr. Buttler is not responsible for your personal actions or choices before, during or after use of our Site. Notwithstanding any limitations by law, your use, misuse or non-use of any information on this Site is at your own risk, and you agree to take full responsibility for any harm or damage you suffer as a result of your use, misuse or non-use, of the information available on or in this Site and to absolve Dr. Buttler of any liability or loss that you, your business, or your family, children or heirs (if applicable) or any other person, may incur, including failure to seek appropriate medical advice from a licensed healthcare professional.

SECTION 15 - Termination and Access Restriction

Dr. Buttler reserves the right, in its sole discretion, to refuse or terminate your access to the Site, in full or in part, at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected by such cancellation or termination. The restrictions imposed on you in these Terms & Conditions with respect to the Site will still apply even after such termination.

SECTION 16 - Disclaimers; No Warranties

YOU ARE SOLELY RESPONSIBLE FOR THE PROPER AND SAFE HANDLING, STORAGE, USE, AND CONSUMPTION OF THE PRODUCTS YOU RECEIVE FROM US. YOU ARE ALSO SOLELY RESPONSIBLE FOR KNOWING ABOUT ANY FOOD ALLERGIES YOU MAY HAVE AND VERIFYING THE PRODUCTS AND THEIR CONTENTS BEFORE HANDLING, USING, OR CONSUMING SUCH PRODUCTS. FURTHER, YOU UNDERSTAND, ACKNOWLEDGE AND AGREE THAT WE MAY STORE, PORTION, AND PACKAGE PRODUCTS CONTAINING MAJOR U.S. ALLERGENS (MILK, WHEAT, EGG, SOY, FISH, SHELLFISH, PEANUTS, AND TREENUTS) AND CANNOT GUARANTEE THAT CROSS-CONTAMINATION WILL NOT OCCUR BETWEEN PRODUCTS.

WE ATTEMPT TO DISPLAY THE PRODUCTS AND OTHER MATERIALS AND INFORMATION YOU VIEW ON THE SITE, INCLUDING PRICING AND NUTRITIONAL INFORMATION, AS ACCURATELY AS POSSIBLE. HOWEVER, WE DO NOT GUARANTEE THE ACCURACY OF SUCH MATERIALS AND INFORMATION AND ARE NOT RESPONSIBLE FOR ANY CLAIMS ARISING OR RESULTING FROM YOUR RELIANCE THEREON. IN THE EVENT OF AN ERROR ON OUR SITE, IN AN ORDER CONFIRMATION, IN PROCESSING OR DELIVERING AN ORDER, OR OTHERWISE, WE RESERVE THE RIGHT TO CORRECT SUCH ERROR AND REVISE YOUR ORDER ACCORDINGLY (INCLUDING CHARGING THE CORRECT PRICE) OR TO CANCEL YOUR ORDER AND ISSUE YOU A REFUND. YOU FURTHER AGREE THAT THE PRODUCTS AND OTHER MATERIALS YOU RECEIVE IN YOUR ORDER MAY VARY FROM THE PRODUCTS AND MATERIALS DISPLAYED ON THE SITE DUE TO A NUMBER OF FACTORS, INCLUDING, WITHOUT LIMITATION, SYSTEM CAPABILITIES AND CONSTRAINTS OF YOUR COMPUTER, MANUFACTURING PROCESS OR SUPPLY ISSUES, THE AVAILABILITY AND VARIABILITY OF PRODUCTS, DISTINCT COOKING OR OTHER PREPARATION METHODS, AND VARIABILITY OF COOKING EQUIPMENT AND APPLIANCES.

THE SITE MAY CONTAIN INFORMATION ABOUT PRODUCTS THAT ARE NOT AVAILABLE IN EVERY LOCATION. A REFERENCE TO A PRODUCT ON THE SITE DOES NOT IMPLY OR GUARANTEE THAT IT IS OR WILL BE AVAILABLE IN YOUR LOCATION OR AT THE TIME OF YOUR ORDER.

ALL PRODUCTS AND THE SITE AND CONTENT ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DR. BUTTLER DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND TITLE AND NON-INFRINGEMENT AS TO THE SITE, CONTENT AND PRODUCTS.

DR. BUTTLER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE ACCURACY, COMPLETENESS, RELIABILITY, AVAILABILITY, TIMELINESS, SUITABILITY AND APPROPRIATENESS OF OUR SITE AND ITS CONTENTS FOR ANY PURPOSE. 

DR. BUTTLER MAKES NO WARRANTIES REGARDING THE PERFORMANCE OR OPERATION OF THIS SITE, ITS CONTENTS, ITS PRODUCTS, OR ITS SERVICES. FURTHERMORE, DR. BUTTLER MAKES NO WARRANTIES THAT THE SITE OR ANY OF ITS CONTENT, PRODUCTS, SERVICES OR FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THIS SITE, ITS CONTENT, ITS PRODUCTS AND ITS SERVICES OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. THE SITE, ITS CONTENTS AND ITS SERVICES ARE CONTINUALLY UNDER DEVELOPMENT. DR. BUTTLER AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SITE, ITS CONTENTS, PRODUCTS AND ITS SERVICES AT ANY TIME. 

WE RESERVE THE RIGHT TO CHANGE ANY AND ALL CONTENT AND TO MODIFY, SUSPEND, OR STOP PROVIDING ACCESS TO THE SITE (OR ANY FEATURES OR FUNCTIONALITY OF THE SITE) AND THE PRODUCTS AT ANY TIME WITHOUT NOTICE AND WITHOUT OBLIGATION OR LIABILITY TO YOU. REFERENCE TO ANY PRODUCTS, SERVICES, PROCESSES, OR OTHER INFORMATION BY TRADE NAME, TRADEMARK, MANUFACTURER, SUPPLIER, VENDOR, OR OTHERWISE DOES NOT CONSTITUTE OR IMPLY ENDORSEMENT, SPONSORSHIP, OR RECOMMENDATION THEREOF, OR ANY AFFILIATION THEREWITH, BY US.

SECTION 17 - Limitation of Liability; Release

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, SHALL DR. BUTTLER, ITS owners, officers, DIRECTORS, employees, contractors, affiliates or suppliers (Collectively, “Releasees”), BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, EQUITABLE OR CONSEQUENTIAL DAMAGES OR DAMAGES FOR LOSS OF USE, DATA OR PROFITS, OR ANY OTHER DAMAGES WHATSOEVER, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THIS SITE OR ITS CONTENTS OR ANY PRODUCT PURCHASED FROM THE SITE. THIS LIMITATION OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORIES, EVEN IF DR. BUTTLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FOR CLAIMS ARISING OUT OF OR IN ANY WAY RELATED TO THE ORDER, RECEIPT, OR USE OF PRODUCTS PURCHASED FROM DR. BUTTLER, IN NO EVENT SHALL THE MAXIMUM AGGREGATE LIABILITY OF DR. BUTTLER, ITS owners, officers, DIRECTORS, employees, contractors, affiliates or suppliers (JOINTLY) EXCEED THE AMOUNT PAID FOR SUCH PRODUCTS. THE FOREGOING LIMITATIONS SHALL CONSTITUTE THE SOLE LIABILITY OF DR. BUTTLER, AND ITS owners, officers, DIRECTORS, employees, contractors, affiliates AND SUPPLIERS IN RESPECT HEREOF, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE, OR IMPUTED), STRICT PRODUCT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY.

BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF DR. BUTTLER, ITS owners, officers, directors, employees, contractors, affiliates and suppliers IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU, ON BEHALF OF YOUR HEIRS, EXECUTORS, ADMINISTRATORS, AND LEGAL AND PERSONAL REPRESENTATIVES, HEREBY RELEASE, WAIVE, ACQUIT, AND FOREVER DISCHARGE DR. BUTTLER, AND ITS owners, officers, DIRECTORS, employees, contractors, affiliates or suppliers FROM AND AGAINST, AND COVENANT NOT TO SUE ANY SUCH PARTY FOR, ALL CLAIMS YOU HAVE OR MAY HAVE ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE YOUR RIGHTS UNDER CALIFORNIA CIVIL CODE 1542, WHICH STATES THAT “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”

ACCESS TO THE CONTENT, INFORMATION, PRODUCTS, AND/OR SERVICES OFFERED BY AND/OR THROUGH THE SITE WOULD NOT BE PROVIDED TO YOU WITHOUT SUCH LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS ON LIABILITY AND IN SUCH JURISDICTIONS THE LIABILITY OF DR. BUTTLER SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Section 17 - Jurisdiction/Governing Law

This Site is controlled by Dr. Buttler from its offices within the State of Oregon, United States of America. It can be accessed from all fifty states, as well as from other countries around the world. As each of these places has laws that may differ from those of Oregon, by accessing this Site, Dr. Buttler and you both agree that the statutes and laws of the State of Oregon, without regard to the conflict of laws principles thereof, will apply to all matters relating to the use of this Site. 

Section 18 - Dispute Resolution and Arbitration; Class Action Waiver

Most customer concerns can be resolved quickly and to a customer’s satisfaction by contacting us at getwell[at]nwnaturalmedicine.com. This Dispute Resolution and Arbitration; Class Action Waiver provision facilitates the prompt and efficient resolution of any disputes that may arise between you and Dr. Buttler as defined below. 

Any Dispute you have with us should be submitted to getwell[at]nwnaturalmedicine.com within thirty (30) days of the event giving rise to the Dispute. 

Please read this Provision carefully. It provides that all Disputes between you and Dr. Buttler shall be resolved by binding arbitration. You agree that all Disputes between you and us with regard to these Terms & Conditions, your use of the Site or your purchase of any of our products, will be resolved by binding, individual arbitration under the American Arbitration Association's rules for arbitration of consumer-related disputes and you hereby expressly waive a trial by jury. Additionally, neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement. 

Arbitration is a form of private dispute resolution in which persons with a dispute waive their rights to file a lawsuit, to proceed in court and to a jury trial, and instead submit their disputes to a neutral third person (or arbitrator) for a binding decision. Arbitration replaces the right to go to court. In the absence of this arbitration agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Except as otherwise provided, entering into these Terms & Conditions constitutes a waiver of your right to litigate claims and all opportunity to be heard by a judge or jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorneys’ fees).

For the purpose of this provision, the term “Dispute” means any dispute, claim, or controversy between you and Dr. Buttler regarding any aspect of your relationship with Dr. Buttler whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this provision. “Dispute” is to be given the broadest possible meaning that will be enforced and shall include any claims against other parties relating to services or products provided or billed to you (such as Dr. Buttler’s licensors, suppliers, dealers or third-party vendors) whenever you also assert claims against us in the same proceeding.

WE EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS PROVISION.

Pre-Arbitration Claim Resolution: For all Disputes, you must first give Dr. Buttler an opportunity to resolve the Dispute. You must commence this process by sending written notification to Dr. Buttler at getwell[at]nwnaturalmedicine.com. That written notification must include (1) your name, (2) your address, (3) a written description of your claim, and (4) a description of the specific relief you seek. If Dr. Buttler does not resolve the Dispute within 45 days after it receives your written notification, you may pursue your Dispute in arbitration.

Arbitration Procedures: If this provision applies and the Dispute is not resolved as provided above (Pre-Arbitration Claim Resolution) either you or Dr. Buttler may initiate arbitration proceedings. The American Arbitration Association (“AAA”), www.adr.org, or JAMS, www.jamsadr.com, will arbitrate all Disputes, and the arbitration will be conducted before a single arbitrator. The arbitration shall be commenced as an individual arbitration, and it shall in no event be commenced as a class arbitration. All issues shall be for the arbitrator to decide, including the scope of this provision.

Because the Site and these Terms & Conditions concern interstate commerce, the Federal Arbitration Act governs the arbitrability of all Disputes. However, the arbitrator will apply applicable substantive law of Oregon consistent with the Federal Arbitration Act and the applicable statute of limitations or condition precedent to suit. THE SUBSTANTIVE LAWS (AS DISTINGUISHED FROM THE CHOICE OF LAW RULES) OF THE STATE OF OREGON SHALL GOVERN THE VALIDITY AND INTERPRETATION OF THESE TERMS & CONDITIONS AND ALL CAUSES OF ACTION (WHETHER SOUNDING IN CONTRACT, TORT, OR OTHERWISE) ARISING OUT OF OR RELATING TO THESE TERMS OR THE TERMINATION OF THESE TERMS. 

The arbitration will be conducted in Clackamas County, Oregon. Judgment on the award rendered by the arbitrators may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrators will not have authority to award punitive or exemplary damages.

You agree that any action at law or in equity relating to the arbitration provision of these Terms & Conditions will be filed only in the state or federal courts located nearest to or in Clackamas County, Oregon and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action.

In any action to enforce these terms, the prevailing party will be entitled to attorneys’ fees and costs.  Any cause of action brought by you against Dr. Buttler must be instituted within one year after the cause of action arises or be deemed forever waived and barred.

If any provision of these Terms & Conditions if held to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction or during an arbitration per the arbitration terms above, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions. We reserve the right to change this dispute resolution provision, but any such changes will not apply to disputes arising before the effective date of the change. This dispute resolution provision will survive the termination of any or all of your transactions with Dr. Buttler.

Section 19 - International Users

The Site is controlled, operated, and administered by Dr. Buttler from our offices in Oregon in the United States. Dr. Buttler does not represent that the materials and products on this Site are appropriate or available for use in other locations. If you access the Site from a location outside the United States, you are responsible for compliance with all local laws. You agree that you will not use the Site and its contents in any country or in any manner prohibited by any applicable laws, restrictions or regulations. Dr. Buttler currently does not ship products outside of the United States.

Section 20 - Affiliate Disclosure Policy

Dr. Buttler believes in honesty. If we link to or offer any other content, products, or services for which we are an affiliate or receive a commission, we will provide an applicable disclosure near such link or offer content as required by and in compliance with the FTC guidelines.

An affiliate link is a link that uses a special tracking code or coupon that is unique to our company, so that we may make a small commission on the sale of an item you purchase. The price is the same to you; however, in some cases we may provide a link with a discount code for an item.

As a policy, Dr. Buttler will only affiliate with products, services, coaches, consultants, and other experts that we believe will provide value to our customers and followers. Even though we may receive compensation, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. 

While we are committed to only affiliating with products and services that we believe will provide value, we make no warranties, guarantees, or representations as to the effectiveness or safety of said products or services or to statements of such third parties. As a visitor of the Site, you recognize that it remains your personal responsibility to investigate whether any such products or services are right for your personal circumstances and whether they will benefit you. You will not rely on any recommendation, reference, or information provided by us on this Site but will instead conduct your own investigation and will rely upon your investigation to decide whether to purchase the product or service. Any product claim, statistic, quote or other representation about a product or service may have been provided to Dr. Buttler by a third party and you should verify it with the manufacturer, provider or party in question before relying on it.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at drbuttler@nwnaturalmedicine.com